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At Outdoor Garden Care (“we”, “us”, or “our”), we value your trust as much as you value your garden. This Privacy Policy explains how we collect, use, protect, and share information when you visit gardencaresnew.com (the “Site”) or purchase our premium gardening tools and equipment.

1. Information We Collect

Just as we carefully select our professional-grade gardening tools, we thoughtfully collect only necessary information:

  • Personal Information: When you make purchases (like our durable digging tools or decorative planters), we collect your name, email, shipping address, and payment details.
  • Transaction Data: Details about products you’ve purchased (such as cultivating tools or garden irrigation systems) and payment method preferences.
  • Technical Information: IP address, browser type, and device information to ensure our Site works as smoothly as our garden kneelers.
  • Usage Data: How you navigate our Site, similar to how we track seasonal gardening trends.
  • Communication Data: When you contact our support team at [email protected] regarding our products.

2. How We Use Your Information

We use your data with the same care we recommend for your garden:

  • To process orders for our premium gardening equipment and deliver them worldwide (excluding certain regions)
  • To provide customer support as reliable as our garden animal repellents
  • To improve our Site and product offerings with the precision of our cutting tools
  • To send relevant gardening advice and offers (only with your consent)
  • To prevent fraud with security measures as robust as our professional-grade tools

3. Data Sharing and Disclosure

We treat your data with the same discretion we apply to selecting our inventory:

  • Service Providers: We share necessary information with payment processors (like Visa and PayPal) and shipping partners to complete your order.
  • Legal Requirements: We may disclose information if required by law, just as we comply with international shipping regulations.
  • Business Transfers: In case of business changes, customer information may be transferred, with appropriate protections.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same dedication we apply to our secure payment methods:

  • Industry-standard encryption for all transactions
  • Payment details are never stored on our servers
  • Regular security audits of our systems
  • Data is stored only as long as necessary for the purposes collected

5. Your Rights

You have rights regarding your personal data, as fundamental as choosing the right gardening tool:

  • Access: Request a copy of your personal data we hold
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request erasure of your personal data under certain conditions
  • Objection: Opt-out of marketing communications
  • Restriction: Limit how we use your data
  • Portability: Request transfer of your data to another service

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our Site uses cookies as carefully as we select our garden tools:

  • Essential Cookies: Necessary for basic functions like adding items to your cart
  • Performance Cookies: Help us improve our Site’s functionality
  • Analytics Cookies: Understand how customers navigate our product categories
  • Marketing Cookies: Used only with your consent to show relevant gardening offers

You can manage cookie preferences through your browser settings or our cookie consent banner.

7. International Data Transfers

As we ship our gardening products globally (with some exceptions), your data may be transferred outside your home country with appropriate safeguards in place.

8. Changes to This Policy

We may update this policy occasionally, just as we update our product range with new seasonal gardening essentials. Significant changes will be notified through our Site.

9. Contact Us

For any privacy-related questions about your gardening experience with us:

Outdoor Garden Care
42 London Rd, St Albans, GB CH1Q 6IW
Email: [email protected]

Thank you for trusting Outdoor Garden Care with your gardening needs and your personal information. We treat both with the highest standards of care.